1. Select a record in the Payment panel and click Edit record.

The Edit Payment panel opens.

NOTE: If you select more than one payment, you can switch between the payments by selecting the one you want to view on the left-hand side of the panel, or by using the arrows at the bottom of the panel.

2. Click Show Refunds.

This shows any refunds made to the payment.

3. Select the Voided check box to void any refunds made in error. Refunds should be voided instead of deleted to preserve the history of the cash flow and accurately identify why changes were made to the transaction.

1. Select a record in the Payment panel, and click View record.

The View Payment panel opens.

NOTE: If you select more than one payment, you can switch between the payments by selecting the one you want to view on the left-hand side of the panel, or by using the arrows at the bottom of the panel.

2. Click Show Refunds.

This shows any refunds made to the payment.

3. Select the Voided check box to void any refunds made in error. Refunds should be voided instead of deleted to preserve the history of the cash flow and accurately identify why changes were made to the transaction.