Fees

Fees are amounts owed for specific services or regulations. The Fees panel lists every fee that has been applied to the case. From here, you can add new fees or edit, waive, or remove existing fees.

Administrators can set up fees to be added when a certain case status is selected for the case. See Configure Required Items on a Case Template in PLL Admin Office Companion 23 Guide for more information. If the fee already exists on the case, it will not be added again when the case status is selected. Administrators control if and how fees are rounded, see Configure Rounding Options for Fees in PLL Admin Office Companion 23 Guide for more information.

NOTE: See Default Fee Rounding in PLL on MyCityworks for an explanation on how fee amounts are rounded in PLL when the calculated fee has three digits after the decimal.

When a payment is made, this panel automatically refreshes. See Make a Payment for more information on making a payment.

NOTE: If there is a link icon on the Fees panel, this indicates the fee is linked to a field on the Data Group panel.